“Perhaps, in spite of having no illusions about Gwendolen, Mrs. Sharp was really hoping to become Gwendolen’s manager when Gwendolen grew up. Cat suspected she was, anyway. And he was sorry for Mrs. Sharp. He was sure that Gwendolen would cast her off like an old coat when she became famous...”
“Managers tend to pick a strategy that is the least likely to fail, rather then to pick a strategy that is most efficient,” Said Palmer. ” The pain of looking bad is worse than the gain of making the best move.”
And underneath him, ranged in ranks and grades like an army, were managers and superintendents and foremen, each one driving the man next below him and trying to squeeze out of him as much work as possible.