“I have a very simple rule when it comes to management: hire the best people from your competitors, pay them more than they were earning, and give them bonuses and incentives based on their performance. That’s how you build a first-class operation.”
″Time must be explicitly managed, like money. My students would sometimes roll their eyes at what they called ‘Pauschisms,’ but I stand by them. Urging students not to invest time on irrelevant details, I’d tell them: ‘It doesn’t matter how well you polish the underside of the banister.’ ″
“Jess’ grandfather is acting very strangely. He has always been grumpy and irritable--that’s no different from usual. He has always been a painter, too, obsessed with finishing a painting he’s started and especially nasty to those around him until he does manage to find the inspiration to finish it.”
“Long before Gmail or Android or Chrome, Google brimmed with big ideas. The founders were quintessential visionaries, with extreme entrepreneurial energy. What they lacked was management experience.”
“My name,” he said, “is Jaggers, and I am a lawyer in London. I am pretty well known. I have unusual business to transact with you, and I commence by explaining that it is not of my originating. If my advice had been asked, I should not have been here. It was not asked, and you see me here. What I have to do as the confidential agent of another, I do. No less, no more.”