employee Quotes

“You must fire bad customers just as you would fire a bad employee. If you do not get rid of your bad employees, the good employees will leave. If I do not fire bad customers, not only will my good customers leave but many of my good employees will leave as well.”

“When downsides coexist with upsides, as they often do, people are reluctant to explore what’s bugging them, for fear of being labeled complainers. I also realized that this kind of thing, if left unaddressed, could fester and destroy Pixar.”

“The responsibility for finding and fixing problems should be assigned to every employee, from the most senior manager to the lowliest person on the production line.”

“Ideas come from people. Therefore, people are more important than ideas.”

“In a hierarchy, every employee tends to rise to his level of incompetence.”

“Employees in a hierarchy do not really object to incompetence (Peter’s Paradox): they merely gossip about incompetence to mask their envy of employees who have Pull.”

“In time, every post tends to be occupied by an employee who is incompetent to carry out its duties.”

“All, from police forces to armed forces, are rigid hierarchies of salaried employees, and all are necessarily cumbered with incompetents who cannot do their existing work, cannot be promoted, yet cannot be removed.”

“One reason so many employees are incompetent is that the skills required to get a job often have nothing to do with what is required to do the job itself. ”