“The purpose of bureaucracy is to compensate for incompetence and lack of discipline–a problem that largely goes away if you have the right people in the first place.”
“Employees in a hierarchy do not really object to incompetence (Peter’s Paradox): they merely gossip about incompetence to mask their envy of employees who have Pull.”
“As individuals we tend to climb to our levels of incompetence. We behave as though up is better and more is better, and yet all around us we see the tragic victims of this mindless escalation.”
“A staff increase may produce a temporary improvement, but the promotion process eventually produces its effect on the newcomers and they, too, rise to their levels of incompetence.”
“The computer may be incompetent in itself--that is, unable to do the work for which it was designed. This kind of incompetence can never be eliminated, because the Peter Principle applies in the plants where computers are designed and manufactured.”
“I have noticed that, with few exceptions, men bungle their affairs. Everywhere I see incompetence rampant, incompetence triumphant...I have accepted the universality of incompetence.”
“Nobody understands how the incessant pressure from above and the incurable incompetence below make it utterly impossible for me to do an adequate job and keep a clean desk.”
“He must examine his objectives and see that true progress is achieved through moving forward to a better way of life, rather than upward to total life incompetence.”
“The more conceited members of the race think in terms of an endless ascent—or promotion ad infinitum. I would point out that, sooner or later, man must reach his level of life-incompetence.”
“All, from police forces to armed forces, are rigid hierarchies of salaried employees, and all are necessarily cumbered with incompetents who cannot do their existing work, cannot be promoted, yet cannot be removed.”
“One reason so many employees are incompetent is that the skills required to get a job often have nothing to do with what is required to do the job itself. ”
“What comforted him was…that Jude seemed so confident, so competent, so certain that he, too, had something to offer. It reminded Willem that their relationship wasn’t a rescue mission after all, but an extension of their friendship, in which he had saved Jude and, just as often, Jude had saved him.”
His life is one of peaceful routine and incompetence until he inadvertently stops a bank robbery.
That’s when the first ace arrives in the mail. That’s when Ed becomes the messenger.
“Positive self-talk, and visualization or mental rehearsal, trained to a level of confidence and competence, may be critical to both improved performance under stress and increased resilience after a traumatic incident.”