How do I change my shipping address or payment card?
Step by step · Updated
Change both from your club's page: sign in, go to Account → Book Clubs, click View club, then click the pencil beside Shipping address or Payment method.
Change the shipping address
- Sign in to Bookroo with the email you used to join, then go to Account → Book Clubs.
- Click View club on the club you want to change.
- Under Club information, click the pencil beside Shipping address.
- Enter the new address and click Update.
The new address applies to every box that hasn't started processing. Make the change by 11:59 PM Pacific on the 15th for it to apply to that month's box.
Change the payment card
- Open the club as above.
- Click the pencil beside Payment method.
- Enter the new card in Update Credit Card and save.
If a renewal failed, an Update payment button also shows at the top of the club. Saving a new card there charges the missed renewal right away; if the new card is declined, you'll see why and can try another.
Don't see your club?
- Signed in with another email? Sign out and sign in with the email you joined with.
- Joined before 2022? Your club may be in our older system: follow the legacy accounts link under Book Clubs.
Anything else, such as changing club or plan or pausing, email support@bookroo.com.