Help Center · Gifts & registries

I entered my own address on a gift by mistake. What can I do?

Fix a problem · Updated

Change the address on the club yourself: open it under Account → Book Clubs → View club and click the pencil beside Shipping address. Every box not yet being packed goes to the new address.

Fix

  1. Did you let the recipient add their own address? Then there's nothing to fix: they'll enter it when they claim the gift.
  2. Otherwise, change the address on the club: see How do I change my shipping address or payment card?. Make the change by 11:59 PM Pacific on the 15th for it to reach that month's box.
  3. Already shipped to you? Hand it over in person, or email support@bookroo.com.
  4. Meant to order it as a gift but didn't? Email support@bookroo.com with your order number and we'll change it.

Why it happens

A gift's boxes go to the address entered at checkout, so a gift with your address ships to you until the address on the club changes.

Still stuck?

Email us. A person on the Bookroo team will help.