Help Center · Class setup

Why did my class disappear from my dashboard?

Fix a problem · Updated

Issue: A class you used before no longer shows on your dashboard or in the class switcher.

Applies to: Any class whose end date has passed, or that was archived.

Fix

  1. Go to your Dashboard. Under Your places, click Show N hidden. Ended classes are listed there, tagged Archived.
  2. Open the class, then go to Settings. Under About this class, the class is "running from" its start date "to" its end date.
  3. Click the end date and pick a future one, usually the last day of this school year. Or click Restore it under End of the year.
  4. Click Save. The class is back on your dashboard, and students can see it again.

The End Date field in Class Settings

Why it happens

A class ends on the end date saved in its Settings (clicking archive it saves yesterday's date). The day after that date, Bookroo treats the class as archived: it's hidden from dashboards and from students' class lists. Nothing is deleted. Classes carried over from last year are the usual cause each August.

Not listed under hidden either? The class may have been deleted. Email schools@bookroo.com within 30 days.

Still stuck?

Email us or book a call. A person on the Bookroo team will help.