A student recorded reading but got fewer points (or none). Why?
Fix a problem · Updated
Issue: A student's reading shows in their log, but the points are lower than expected or zero.
Fix: find the cause
| What you see | Cause | Fix |
|---|---|---|
| The student is near 1,000 points this week | Weekly cap. Points stop at 1,000 a week. Reading past the cap still shows in the log, but its points aren't added later. | Nothing to fix. The cap resets early Monday morning. |
| The book says "To earn points for this book, pass the quiz, or have your teacher certify this reading." | The student is set to Quiz or admin certified, so points wait for proof. | The student passes the book's quiz, or you certify it: Reading Log → … → Admin certify. |
| The book says it's above the student's ZPD | Books above a student's ZPD need a passed quiz or your certification, whatever their restriction setting. | Same as above. |
| The book says the student will earn zero or a percentage of the normal points | The book is below their ZPD. It earns the percentage set in Reading Levels & ZPD → Points for books below the ZPD, which starts at 0%. | Raise that percentage, or Admin certify the book to give full points. |
| The student can't mark the book read and sees "This book can't be reread for N days" | Reread Wait Days. The same book can't be finished again until the wait passes. | Wait, or lower it in Settings → Reading Restrictions. |
| "Ask a teacher to help record your reading" | The student is set to Admin controlled. | Record it for them from Add Reading (Record or fix reading). |
| A short entry on a picture book | Pages only count on books of 48+ pages, so a few minutes on a picture book earns little until it's finished. | Mark the book finished for the 100-point book bonus. |
Certifying, or a passed quiz, adds the held points right away.
Why it happens
Points follow the rules in How points work, plus any restrictions you set (Require a quiz before points) and the student's ZPD (Reading levels and ZPD). A student in more than one class gets the strictest restriction of those classes.
Changed a restriction? It can take up to 15 minutes to reach a signed-in student. Have them refresh.
Still stuck?
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